Responsible Gaming at eb88
eb88 is committed to keeping gambling safe, controlled, and enjoyable for every player in Bangladesh. We provide practical tools and clear guidance so you stay in control of your time and money.
Our Approach
Gaming Should Always Be Entertainment
At eb88, we believe gambling is a legitimate form of entertainment when approached responsibly. Whether you enjoy cricket betting during the BPL season, spinning the reels on your favourite slots, or playing live casino games, the experience should remain fun, affordable, and firmly within your control. The moment it stops being enjoyable and starts feeling like a financial obligation or an emotional escape, it is time to pause and reassess.
eb88 actively promotes responsible gaming across all areas of the platform. Our team monitors player activity for signs of problem gambling and offers a range of practical tools that let you set boundaries before they become necessary. We also support any player who reaches out with a responsible gaming concern — no judgment, no delay, just practical help.
Our Tools
Responsible Gaming Tools on eb88
Know The Signs
Warning Signs of Problem Gambling
Problem gambling can affect anyone regardless of age or background. Recognising the warning signs early is the most important step toward getting back in control. If any of the following apply to you or someone you know, we strongly encourage you to reach out for support.
- Spending more money than you planned or can afford when placing bets.
- Chasing losses by placing more bets to win back money you have already lost.
- Gambling interfering with work, studies, family commitments, or daily responsibilities.
- Feeling anxious, irritable, or distressed when unable to gamble or when trying to stop.
- Borrowing money, selling possessions, or hiding gambling activity from family or friends.
- Using gambling as a way to escape stress, personal problems, or difficult emotions.
Take Control
How to Set Your Limits on eb88
Setting responsible gaming limits on your eb88 account is straightforward. All limits take effect immediately once confirmed. Any request to increase a limit is subject to a 24-hour cooling-off period before the change is applied — but decreases take effect right away.
- Log in to your eb88 account and go to Account Settings.
- Select the Responsible Gaming section from the settings menu.
- Choose the limit type you want — deposit limit, session reminder, or account lock.
- Enter your preferred value, confirm the change, and the setting is applied immediately.
Self-Exclusion
Taking a Break: Self-Exclusion Options
If you feel you need a complete break from gambling, eb88 offers both temporary and permanent self-exclusion. A temporary self-exclusion can range from 24 hours up to 12 months. A permanent self-exclusion closes your eb88 account for good, with no option to reopen it in the future.
To request self-exclusion, contact the eb88 support team by email at [email protected]. Please state clearly whether you want a temporary or permanent exclusion and, if temporary, the duration required. All self-exclusion requests are processed within 24 hours. During the exclusion period your account will be locked and you will not receive any marketing communications from eb88.
eb88 takes self-exclusion requests seriously. Once active, our systems block login attempts from the excluded account. If you encounter any difficulty being blocked while your exclusion is in force, please contact support immediately at [email protected] so we can ensure the exclusion is correctly enforced.
Underage Gambling
Protecting Young People
eb88 is strictly for adults aged 21 and above. We take our responsibility to prevent underage gambling seriously. During account registration, eb88 collects date of birth information and may request identity documents to verify all users meet the minimum age requirement. Any account found to belong to a person under 21 will be immediately and permanently closed, and all funds held in that account will be forfeited.
If you are a parent or guardian and believe a young person in your care may have accessed eb88 without your knowledge, please contact our support team immediately at [email protected]. We will investigate and take appropriate action. We also recommend using parental control software on shared devices to prevent minors from accessing online gambling platforms.
Get Help
Worried About Your Gambling? We Can Help
If you are worried that gambling is affecting your life, your finances, or your relationships, the first step is to speak to someone. eb88's support team is available around the clock to help you access your responsible gaming settings, process a self-exclusion request, or simply listen without judgment.
We also encourage players in Bangladesh who feel gambling is becoming a serious problem to speak with a trusted family member, a medical professional, or a registered counsellor. Professional support is always available and there is no shame in asking for help. Your wellbeing matters far more than any game.
Our Commitment
eb88's Ongoing Commitment to Responsible Gaming
eb88 does not treat responsible gaming as a checkbox obligation — it is a core part of how we operate. Our platform design, support team training, and promotional policies are all shaped around the principle that player safety comes before profit. We do not target vulnerable players with promotional material, and we actively monitor accounts for patterns associated with problem gambling.
We review our responsible gaming tools and policies regularly to ensure they remain effective and accessible to all players across Bangladesh. If you have suggestions on how we can improve, or feedback about using these tools, we welcome your input at [email protected].
Play Safely on eb88
Have questions about responsible gaming tools or need help managing your account? Our FAQ has answers, or log in to access your settings directly.